TY - JOUR T1 - Synchronicity and alignment of productivity: the real value from Service Science? JO - Production Planning & Control PY - 2012/01/01 AU - Maguire S AU - Ojiako U AU - Papadopoulos T AU - Shafti F AU - Koh L AU - Kanellis P ED - DO - DOI: 10.1080/09537287.2011.640038 PB - Informa UK Limited VL - 23 IS - 7 SP - 498 EP - 512 Y2 - 2025/08/11 ER -