TY - JOUR T1 - Speed and symmetry : developing effective organisational responses to social media criticism of CSR JO - Computers in Human Behavior UR - https://eprints.whiterose.ac.uk/189021/ PY - 2022/05/24 AU - Dunn K AU - Grimes A ED - DO - DOI: 10.1016/j.chb.2022.107336 PB - Elsevier BV VL - 134 Y2 - 2025/07/30 ER -